Terms of service

Last updated: October 16, 2025

This website is operated by Kinamic. Throughout the site, the terms “we”, “us” and “our” refer to Kinamic. Kinamic offers this website, including all information, content, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction through the use of the Service.

You must not transmit any worms, viruses or any code of a destructive nature.

Product Information and Availability

Kinamic fragrances are artisanal creations produced in limited quantities using rare natural materials. Due to the nature of these materials and the handcrafted production process, availability may be limited and certain products may sell out without notice.

We reserve the right to limit the quantities of any products or services that we offer and to discontinue any product at any time.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. Product descriptions, pricing, and other content on this website are provided for general information only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Pricing and Payment

All prices listed on our website are shown in the currency displayed at checkout and may be subject to applicable taxes depending on the destination country.

We reserve the right to change product pricing at any time without prior notice.

Orders will only be processed once payment has been successfully completed through the available payment methods on our website.

Orders and Order Acceptance

We reserve the right to refuse or cancel any order placed through our store. This may occur in situations including but not limited to limited product availability, errors in pricing or product information, or suspected fraudulent activity.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address or phone number provided at the time the order was made.

Shipping and Delivery

Shipping costs are included in the price of our perfumes and we offer complimentary worldwide shipping.

Delivery times may vary depending on location, courier service, and customs procedures. Kinamic cannot be held responsible for delays caused by courier services, customs authorities, or circumstances beyond our control.

Returns and Refunds

Due to the artisanal and limited nature of our fragrances, all sales are final and we do not offer returns or refunds once an order has been placed and shipped.

If a product arrives damaged during transit, we will arrange a replacement shipment after verification. Please refer to our Return & Refund Policy for full details.

Intellectual Property

All content on this website including text, product descriptions, images, graphics, logos, and design elements are the property of Kinamic and are protected by applicable intellectual property laws.

No part of this website may be reproduced, copied, or used for commercial purposes without prior written permission.

Limitation of Liability

Kinamic shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of our website or products.

Our fragrances are intended for external use only. Customers are responsible for ensuring that they are not allergic to any ingredients before use.

Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service at any time by posting updates on our website.

Your continued use of the website following any changes constitutes acceptance of those changes.

Contact

Questions about the Terms of Service should be sent to us at:

Email: cs@kinamic.ae